ABOUT US
RJB Systems is an IT Services company that has grown up supporting those microfinance institutions employing the Temenos T24 (microfinance editions) core banking system, and also work with commercial T24 banks.
We are guided by a stewardship-first approach to our client's interests, while ensuring high-quality, reliable, and innovative services and solutions, to empower financial institutions in this fast-moving age.
US-headquartered (in Wyoming) and with staff in the South Africa, India, London and Moldova, we can help you, wherever you are.
OUR SERVICES
COB services
Let our team of expert Close-of-Business (COB) staff handle this daily process remotely, freeing up your local staff for more business-focused activities.
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We deploy a range of tools to automate, standardize & optimize the COB and your system - to ensure it's delivered back to you ready for the next day's operations
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Get a KPI dashboard and a detailed daily report - to track your COB and system health
T24 Technical Support & System Administration
We can help you resolve technical issues anywhere in your stack:
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T24 COB errors, core issues, problems with local code or customisations
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In TAFC or TAJF configurations
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Operating system configurations
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Hardware issues
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Log tickets via your own helpdesk system, or we can provide you access to our world-class Footprints helpdesk system
T24 Customisation & Development
Our highly-skilled team of project managers, business analysts & developers can help you get T24 set up in the way that suits your bank:
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Core T24 settings & configurations
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Creation of new workflows, screens & reports
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Custom coding and processes
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Interfaces to external systems
T24 Audits
Whether regulator required, pre- or post- upgrade or re-implementation, or due to performance issues, we can assess your entire T24 system and give you detailed recommendations for remediations
Affordable Fraud-monitoring & alerting software for T24
Fraud-reporting or Anti-money-laundering (AML) applications for T24 are usually far too expensive for microfinance institutions, and even some commercial banks - RJB's Suspicious Transaction Monitor (STM), addresses this, incorporating:
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T24 User activity logging - Track logged-on User behaviour, in detail, over time. Also very useful for audits and workflow analysis.
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Monitoring for certain patterns of behaviour - within both User activity and financial data, in a highly-parameterizable way
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Alerting bank staff when specific thresholds of behaviour are breached - by creating tickets in it's own opensource helpdesk system, staff are alerted via email-notification and can use the tickets to track the analysis and status of each 'breach' of the thresholds.
Georgia
Haiti
Ghana
DRC - Ghana - Tanzania - Malawi - Uganda - Zambia